Web Design agencies facing the criticism of having poor websites can be attributed to several factors. Firstly, these agencies are often focused on client projects, dedicating most of their resources and creativity to designing exceptional websites for their clients, sometimes leaving their own online presence as a lower priority. This client-centric approach means their team is often too busy to consistently update and refine their own site.

Secondly, the discrepancy might be due to the rapid pace at which design trends change. Just as they finish redesigning their site, new trends and technologies may emerge, potentially making their site look outdated more quickly, especially when they prioritize staying current with client work.

Furthermore, agencies often experiment with unique, avant-garde designs on their websites to showcase their capability and creativity. Although these designs strive to be innovative, they may not always adhere to usability standards that typical online users expect, leading to a site that may appear more visually impressive than user-friendly.

Additionally, agencies sometimes overemphasize complex visuals and artistic design elements that could compromise functionality and performance, resulting in websites that look good but can be slow to load or difficult to navigate.

Lastly, design agencies might have internal debates on branding and design specifics, causing hesitations or delays in decisions about their own website updates, while client deadlines take precedence. This delay can lead to their websites being neglected or not as cohesive as they ideally should be. In summary, the apparent discrepancy between a Web Design agency’s capacity and their own website often stems from prioritizing client needs, rapidly changing trends, a focus on unique design concepts, and internal decision-making processes.