Building an Open-Source CRM Solo: Lessons Learned Over Five Months Using Laravel and Livewire
Embarking on the journey to develop an open-source Customer Relationship Management (CRM) system from scratch is both exciting and challenging. Over the course of five months, I dedicated myself to creating a minimal viable product (MVP) for a CRM tailored to small teams. Here, I share insights gained along the wayโcovering successes, obstacles, and key technical decisionsโthat might help fellow developers pursuing similar projects.
Highlights of the Development Process
Impressive Tools and Frameworks
One of the standout aspects was leveraging Filament, an admin panel library that dramatically accelerated development. Tasks that might have consumed weeks were completed within days, thanks to its robust features and ease of integration.
Streamlined Stack for Solo Development
Utilizing Laravel with Livewire proved to be a game changer. This combination allowed me to build dynamic interfaces without separating frontend and backend layers, streamlining the development process and making it highly manageable for a solo developer.
Enjoyable Modern PHP
Thanks to the modern capabilities of PHPโespecially with about 99.6% type annotations and static analysis tools like PHPStan at level 7โthe development experience was surprisingly enjoyable. Writing PHP felt more reliable and less error-prone.
Challenges Encountered
Performance Scaling with Custom Fields
Initially, adding custom fields was straightforward. However, as the dataset grewโparticularly beyond 50 custom fields per recordโthe application’s responsiveness suffered. Page load times increased from approximately 250ms to over 2 seconds. Addressing this involved implementing eager loading strategies and caching mechanisms that significantly improved performance.
Target Audience Focus
Designing a CRM for “everyone” proved to be counterproductive. Narrowing the target to small teams allowed for more tailored features and better user experiences, avoiding the pitfalls of generalized solutions that donโt quite fit any specific user group.
Open Source Commitment
While open sourcing the project offers countless benefits, it also comes with ongoing maintenance responsibilities. Balancing development efforts with community support and updates required dedication and consistent effort.
Tech Strategies That Made a Difference
- Adherence to Laravel Conventions: Following established best practices enabled faster development and easier onboarding of new collaborators.
- Early Adoption of PHPStan: Starting static analysis from day one helped catch bugs early, resulting in more reliable code.
- Leveraging Filament for Admin UI: Instead of building an admin panel from scratch, utilizing

