Unlocking Business Growth Through Innovative Digital Marketing: A Case Study from Bangaloreโs Brewing Scene
In todayโs competitive market, innovative Digital Marketing strategies can transform a small business into an industry trendsetter. Reflecting on a success story from approximately seven years ago, I want to share how a creative approach to customer engagement and strategic partnerships helped a Bangalore-based brewery, Shakesbierre Brewpub and Kitchen, establish a lasting presence โ and inspire widespread adoption across the industry.
Background and Context
With a background in computer science and a passion for leveraging digital solutions to solve business challenges, I was tasked with driving growth for Shakesbierre. At the time, the brewery was a burgeoning establishment looking to differentiate itself in Bangaloreโs vibrant craft beer scene.
While I executed multiple initiativesโranging from forming official vehicle rental partnerships with Manchester United to other innovative tacticsโone particular strategy stands out as a game-changer.
The Power of Creative Partnerships: A Growth Hack
The most memorable and impactful growth hack involved collaborating with a then-new startup called DriveU, which has since become a well-known player in Bangaloreโs mobility ecosystem.
Understanding the Opportunity
DriveU operated a driver-booking service, allowing users to book a driver for various needsโfrom daily commutes to social outings. I had personally used their service for the common scenario of drinking and drivingโa relatable problem for many and an area with clear business potential.
Approach and Proposal
I approached the DriveU founders directly, presenting a mutually beneficial opportunity. I proposed that every weekend, DriveU could send push notifications to their active user base, offering a special promotion: free ride coverage for customers visiting Shakesbierre. Specifically, users would have their booking charges waivedโroughly 500 INR (about $8 at the time)โif they visited the brewery.
Business Justification
This promotion made sense on multiple levels:
- Customer Convenience: Safe transportation encouraged responsible drinking and improved customer experience.
- Business Impact: On average, three patrons visited the brewery per vehicle, with each patron typically spending around 1500 INR (~$24). For these groups, the breweryโs revenue could reach approximately 4500 INR (~$72).
- Profit Margins: The cost of offering free rides (~$8) was negligible compared to the revenue generated, resulting in gross margins exceeding 60%.
Additional Engagements
To further enhance the campaign, we co-branded valet tickets with DriveUโs branding