From a Small Clinic Solution to a Public SaaS Platform: The Journey of Building a Time Tracking Application

In the dynamic landscape of healthcare and small business operations, efficient time management remains a vital component for productivity and billing accuracy. Recognizing this need, I initially developed a simple employee time tracking tool tailored specifically for a small independent clinic. What began as a bespoke solution rapidly demonstrated its potential to serve a broader audience, leading to its evolution into a publicly available Software-as-a-Service (SaaS) platform.

Identifying the Need

The clinic faced multiple challenges with their existing time-tracking methods. They previously relied on Time2Track, which they found to be prohibitively expensive and somewhat imprecise in capturing work hours. They also attempted manual tracking using Excel or Google Sheets, which quickly became cumbersome and prone to errors. This situation underscored the necessity for a more reliable, customizable, and user-friendly solution to handle employee and contractor hours effectively.

The Birth of a Custom Solution

To address these issues, I developed a lightweight application, initially intended solely for the clinic’s internal use. The tool offered several key features:

• Customizable Timesheets: Allowing flexible record entry tailored to various roles and schedules.
• Supervisor Approval Workflows: Streamlining the verification process to ensure accurate billing and payroll.
• Team Communication: An integrated team chat to facilitate quick queries and updates.
• Detailed Reporting: Providing comprehensive reports to analyze and manage labor hours efficiently.

The application was well-received within the clinic, significantly improving their operational efficiency and accuracy.

Scaling Up: Turning a Private Tool into a Public SaaS

Encouraged by the positive results, I decided to refine the application further. My goal was to create a scalable, accessible platform that others could leverage for their time management needs. Key enhancements included improving the user interface, adding more customization options, and establishing a secure hosting environment.

I also adopted a flexible approach, offering limited free trials to allow potential users to experience the platform firsthand. Recognizing the importance of ongoing development and responsiveness to user feedback, I remain actively engaged in improving the platform, including potential custom integrations and feature requests.

Current Status and Future Outlook

Today, TimeFig stands as a straightforward, functional SaaS solution suitable for small teams, clinics, freelancers, and startups seeking an efficient time tracking tool. Its core features remain lightweight and easy to implement, making it an ideal