Navigating Client Relationships: How to Handle Website Portfolio Changes
In the world of web design and development, maintaining a polished portfolio is crucial for attracting new clients. However, situations can arise where a client may break off contact or a website may become unavailable due to unforeseen circumstances. Recently, I faced a challenge when a client’s website, which I proudly featured in my portfolio, became inaccessible.
To address this issue, I decided to link to my staging site instead. Now, I’m contemplating whether to add a disclaimer that indicates this is merely a demo version of my work. Should I clarify this to potential viewers, or is it better to leave it ambiguous?
The Importance of Transparency
When considering the tone of any accompanying note, it’s essential to strike a balance. I want to maintain professionalism without casting any negativity on the client or the overall project. A transparent yet respectful approach is key.
Suggested Wording
A simple but effective message could be:
“Please note: This is a demo site, showcasing the work and design elements I created for a previous client.”
This statement provides clarity while emphasizing your role in the project, ensuring viewers understand the context without putting the client in a negative light.
Keep It Simple
Ultimately, simplicity often prevails. While it’s natural to want to elaborate on the situation, a concise note serves to inform viewers without complicating the narrative. Remember, your portfolio is a reflection of your skills and style; maintain its integrity while also being mindful of the nuances in client relationships.
In summary, by keeping your message clear and professional, you can effectively navigate the challenges that come with showcasing your work—no matter the circumstances surrounding it.


2 responses to “Client Broke Contact and Changed the Website I Use in My Portfolio. Should I Link to My Staging Site as a Demo and Add a Note?”
It’s great that you’re taking the time to consider how to address this situation professionally, and it’s understandable to want to communicate clearly without casting any negativity toward the client. When linking to a staging site in your portfolio, a thoughtful approach can demonstrate your professionalism and maintain your reputation.
First, it is indeed wise to include a note that explains that the site is a demo or staging version. Not only does this protect your work and clarify its status, but it also manage expectations for anyone viewing your portfolio. Here are some aspects to consider when crafting your message:
Keep it Positive and Neutral: Your explanation should reflect your professionalism and the collaborative nature of your work. Avoid any wording that could imply blame on the client’s part.
Emphasize the Purpose: Make it clear that this is a demonstration of your design capabilities and style, rather than an indication of the current state of the project.
Highlight Your Role: Reinforce your contribution and expertise while subtly distancing the staging site from any ongoing client issues.
Here’s a suggestion for phrasing that encapsulates these points:
Note: This is a demo version of the website created for [Client Name]. While the final site has undergone some changes, this version showcases my design and development work. Please feel free to explore its features and layout.
Alternatively, you might want to say:
Presentation Note: This staging site represents my original design concept for [Client Name]. Due to ongoing updates and changes, please understand that this is intended as a demonstration of my capabilities. I appreciate your interest in my work!
By using either of these approaches, you communicate the necessary information while maintaining a professional tone. It also assures potential clients or viewers that you are capable of delivering high-quality work, regardless of the current status of this specific project.
Lastly, don’t hesitate to revisit the wording as you find yourself more comfortable with the situation, but keeping the message positive and clear will serve you well across your portfolio. Good luck!
This is a relevant and thoughtful post that highlights a common issue many creative professionals face. Your approach to linking to a staging site while maintaining transparency is commendable. Adding a disclaimer not only showcases your professionalism but also illustrates your commitment to ethical practices in client relationships.
I’d like to suggest considering a couple of additional strategies that can further enhance your portfolio. First, you might want to periodically update your existing work by describing various projects you’ve completed, emphasizing the skills and techniques you employed, even if the sites are no longer live. This can offer prospective clients insight into your design process and adaptability.
Additionally, it could be beneficial to include a section in your portfolio showing case studies or process work, where you list challenges you faced, solutions you implemented, and the outcomes—whether they were live sites or staged versions. This not only showcases your work but also tells a story that may resonate with potential clients looking for problem-solvers.
Ultimately, remember that every change, including the loss of a live link, is an opportunity to reflect your resilience and creativity. Keep up the great work!