To switch a domain and custom email address purchased through Squarespace to Showit, follow these detailed steps:
Prepare Your Domain for Transfer:
Log in to your Squarespace account and navigate to the Domains section.
Select the domain you intend to transfer, then unlock it by turning off the “Lock domain” option.
Obtain the authorization code (also known as the EPP code) from Squarespace, which is necessary to initiate the transfer to your new registrar.
Initiate Domain Transfer to Showit’s Partner:
Showit partners with a third-party company for domain registrations, often using Google Domains or another registrar. You’ll need to create an account with one of these partners if you haven’t already.
Provide the authorization code and follow the instructions from the new registrar to complete the domain transfer. Please note that during this process, your domain’s DNS settings will be temporarily disrupted, affecting your website accessibility. The entire transfer can take several days to complete.
Update DNS Settings:
Once the domain is successfully transferred, it’s crucial to update the DNS settings to point to Showit’s servers. Log in to your Showit account, and you’ll find specific DNS records and instructions in the “Launch” or “Setup” section of Showit’s dashboard.
Access your DNS settings from your new registrar’s control panel and update them according to Showit’s guidance to ensure your website is live on Showit.
Transfer Custom Email:
For the custom email associated with the domain, if it’s managed through Google Workspace via Squarespace, you need to reconnect it to your domain at your new registrar.
Ensure the MX records are updated to keep email functionality. You should find appropriate instructions either from the new registrar’s resources or directly from Google Workspace.
If your email is not managed through Google Workspace, consult your email provider for specific instructions on updating your MX records in your new DNS settings.
Test and Verify:
Once everything is configured, verify that your website is correctly shown on Showit and that your custom email is fully operational.
Double-check all aspects of the site and email to ensure there are no interruptions or misconfigurations caused by the transfer.

By following these steps, you can successfully transfer your domain and custom email from Squarespace to Showit, minimizing downtime and ensuring a smooth transition of your digital presence.