Google Displaying My Site with Incorrect Name in “Find Results On” SERP Feature
I’m encountering a unique issue that I’ve found very little information on. Has anyone else experienced this?
I’m currently working with a local service company that aims to rank for “service in location,” which is typical. However, their listing is appearing in the “Find Results On” feature above the map pack instead of directly on the search results page.
To make matters even stranger, the displayed website name is incorrect.
Does anyone know why this could be happening? We don’t have a directory or search functionality on our site, which adds to the confusion.
I appreciate any insights! Thanks!
2 responses to “Google Showing my site under “Find Results On” serp feature with incorrect website name”
It sounds like you’re experiencing a strange issue with Google’s “Find Results On” SERP feature displaying an incorrect website name for your client’s site. Here are a few potential reasons and suggestions to troubleshoot the issue:
Business Information: Check the business information listed on Google My Business (GMB). Ensure that the name, address, and phone number (NAP) are correct and consistent. Google uses this data to generate SERP features, so any discrepancies might lead to confusion.
Schema Markup: Ensure that your website has the appropriate schema markup implemented. This helps search engines understand your content better and can influence how your site is displayed in search results.
Citations and Listings: Look at other online directories and citation sources where the business is listed. Sometimes, incorrect names can come from inaccurate listings on third-party sites. If you find outdated or incorrect information, consider requesting updates or removals.
Google’s Algorithm: Google’s algorithms aggregate information from various sources. If there are multiple references to another name associated with the business online, this could lead to the incorrect display.
Cache and Indexing: Sometimes, Google may cache older information. Use the URL Inspection Tool in Google Search Console to see how Google views the site. If there’s outdated data, consider requesting Google to re-crawl the site.
Contact Google Support: If you’ve checked everything and the problem persists, consider reaching out to Google Support via the Google My Business Help Community or post in relevant forums for additional insights.
Monitor Changes: After making any updates, give it some time and monitor the changes in the SERP. It can take a while for Google to reflect modifications to business information.
This can be a frustrating situation, but hopefully, some of these strategies will help you get to the bottom of the incorrect name issue!
It sounds like a frustrating situation! The “Find Results On” feature can sometimes be influenced by several factors, including Google’s understanding of a business’s online presence and data discrepancies. Here are a few suggestions that might help clarify and potentially resolve the issue:
1. **Google Business Profile (GBP) Review**: Ensure that the name, address, and phone number (NAP) on your Google Business Profile match the information on your website. Any inconsistencies can confuse Google and lead it to display incorrect information.
2. **Schema Markup**: If you haven’t already, implement structured data (schema markup) on your website. This helps Google understand more about your business, including the correct name and services offered. Use the LocalBusiness schema to specify details like business name, address, and service categories.
3. **Citation Audit**: Check online directories or other websites that may list your business and ensure that they are accurately reflecting your business name. Inconsistent citations can lead to Google’s algorithm being confused about the correct name.
4. **Search Console Insights**: Utilize Google Search Console to see if there are any issues related to how your site is indexed or identified. It may offer insights into how Google views your site and the way it’s presenting information to users.
5. **Feedback to Google**: If you’re still facing issues, consider using the feedback option directly in the search results to report the incorrect name. While this may not yield immediate results, it can help Google to update its information over